Viximo Publisher Support


Operational Status

We use Twitter to communicate operational status information including planned outages, upgrade details and active problem status. Feel free to follow us at twitter/viximo_ops or read the latest status at the right.

External Monitoring Reports

We use Pingdom to externally monitor the availability and response time of our services. We've made key metrics available in public reports. Feel free to follow our Service Availability.

Support Discussion

We're piloting GetSatisfaction for support discussion. Feel free to participate at GetSatisfaction/Viximo. Members of the Viximo technical staff monitor these discussions and should be able to get you the information you need.

Change Requests

If you have specific product changes that aren't suitable for group discussion on GetSatisfaction, send an email to Publisher Management.

Technical Support

If you have a technical issue that is not appropriate for discussion on GetSatisfaction, send an email to Support.




Recent Operational Status



Recent Product Discussion